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Turn to Telecom Networks for your best outsourcing experience
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Outsourcing Needs?
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Our numbers certify us
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Do you want to join our team "at home"?
HIGH QUALITY 
OUTSOURCING SERVICES

Telecom Networks is a Multilingual Contact Center, dedicated to high-quality outsourcing services. We serve corporations, middle-sized and small companies that operate in the most diverse sectors providing them with a wide range of services such as Customer Service, 24/7 Answering Services, Telemarketing, Data Entry, Lead Generation, Help Desk and Live Web Chat.

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LEARN ABOUT 
OUR SERVICES

INBOUND

• Customer Service
• Answering Service 24/7
• Help Desk 24/7
• Tech Support Levels 1 & 2

OUTBOUND

• Phone sales
• Telemarketing
• Lead Generation and Verification
• Interviewing

BUSINESS PROCESS OUTSOURCING (BPO)

• Data Entry
• Data Conversion
• Web Optimization
• Web Research Information

OUR 
LOCATIONS
republica-dominicana
DOMINICAN REPUBLIC
Carretera Luperon Km 7 1/2,
Santiago de los Caballeros, República Dominicana
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uruguay
URUGUAY
Rio Negro 1320,
Montevideo, Uruguay
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paraguay
PARAGUAY
J.F. Kennedy Nº 776
Asunción, Paraguay
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usa
USA
341 E Sheridan St. Apt. 403,
Dania Beach, FL 33004, USA
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working-home2
WORKING FROM HOME
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QUICK 
FACTS
> LOCATIONS

Dominican Republic, Uruguay, Paraguay and Home Office

>TELECOM NETWORKS CENTERS

3

>EMPLOYEES

+500 in more than 10 countries

>LANGUAGES SUPPORTED

Spanish, English, Portuguese, French and German

>YEAR ESTABLISHED

1999

>COUNTRIES / MARKETS SERVED

Latin America, USA, Canada, Israel, Spain, Portugal

>HOURS OF OPERATIONS

24x7x365

HOSTING 
SERVICES
When all you need is a plug-and-play solution to get your operation up and running with your own call center or BPO employees, Telecom Networks specializes in these types of services by providing seat rental options in its own call center in the Dominican Republic and Uruguay.
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OUR 
NUMBERS
0 +
answered calls for Fortune 1000 companies
0 +
calls / tasks for healthcare industry
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WHAT OTHERS SAY 
ABOUT US
We have been very impressed with the quality of service provided by Telecom Networks. They have met and actually surpassed our expectations, reaching every milestone we have set for them. Part of these achievements is due to the quality of the workforce available in Uruguay. In our experience we have not encountered another country that has such an educated and disciplined labor pool.
David K, Israel
Outsourcing our customer service was an important decision for our company. Although we were looking to reduce costs we did not want to risk our company’s reputation with subpar customer service. Telecom Networks provided us with the perfect solution; a way to reduce costs and a way to improve our customer service by providing professional agents that are fully bilingual.
Ryan O
USA
We are always looking for ways to expand and to gain an edge in the market. Telecom Networks has helped us gain a foothold in the lucrative Spanish and Portuguese market. They have representatives that needed minimal training and started producing quickly. They have opened an entirely new market segment for our company that surely will become a valuable and long lasting asset to our company.
Erik B
USA
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CONTACT 
US

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